Introduction:
Vorb ID (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our VPN app and related services. We respect your privacy and ensure that your data is handled securely in compliance with industry best practices.
By using our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue the use of our application.
Data Collection:
We do not collect personal user data beyond what is required for the functionality of our services. Below are the types of data that may be collected and processed:
A. Automatically Collected Data
When you use our VPN app, we may automatically collect certain information for analytical and security purposes, including:
Device Information: Model, operating system version, and device identifiers.
Connection Logs: Time of connection, server location (not IP address), and duration of connection.
Application Usage: Crash reports and performance analytics (no personally identifiable data).
B. Voluntarily Provided Information
Account Information: If our service includes a user account feature, we may collect email addresses to manage subscriptions and provide customer support.
Payment Information: If users subscribe to premium services, payments are processed through third-party payment processors (Google Play Billing). We do not store credit card details.
C. Data We Do Not Collect
Browsing Activity: We do not log or monitor the websites, applications, or services accessed via our VPN.
IP Addresses: Your real IP address is never stored or linked to your VPN usage.
DNS Queries: We do not track or store DNS requests.
How We Use Your Information:
We process collected data to:
Improve the security and functionality of our VPN app.
Diagnose issues and enhance performance.
Provide customer support and technical assistance.
Process payments for premium features.
Enforce our Terms of Service and protect against fraudulent activities.
We will never sell, trade, or rent your data to third parties.
Data Security Measures:
We implement industry-standard security measures to ensure data protection:
AES-256 Encryption: All transmitted data is encrypted to prevent unauthorized access.
No-Logs Policy: We do not log VPN usage data.
Data Minimization: Only essential data required for app functionality is collected.
Secure Servers: Data is stored using encrypted servers with limited access control.
Third Party Services:
Our VPN app may integrate with third-party services, including:
Google Play Services: To facilitate app distribution and updates.
Ad Networks (Google AdMob): If our free version displays advertisements, they are provided by Google AdMob in compliance with Google’s privacy policies.
Payment Processors: Secure payment gateways handle all transactions. We do not process or store payment details.
Each third-party service has its own privacy policy, which users should review independently.
Cookies & Tracking Technologies:
Our VPN app does not use cookies, tracking beacons, or analytics that monitor user behavior beyond necessary app performance monitoring.
For users visiting our website, we may use cookies for:
Basic site functionality (session tracking, language preferences).
Anonymous analytics to improve user experience (Google Analytics, if applicable).
Users can manage cookie preferences through browser settings.
Data Retention Policy:
We only retain data for as long as necessary to provide the service.
Session Logs: Automatically deleted after session ends.
Account Information: Retained until user deletes their account.
Payment Records: Retained per legal requirements for financial transactions.
User Rights & Control:
Depending on your location, you may have specific rights under privacy laws such as GDPR (Europe), CCPA (California), and other regional data protection laws.
A. User Rights Include:
Right to Access: Request a copy of your stored data.
Right to Deletion: Request data removal from our servers.
Right to Restrict Processing: Request that we limit how we use your data.
Right to Object: Opt out of certain types of data processing.
Users can contact us at [Insert Contact Email] to exercise these rights.
Childern's Privacy:
Our VPN app is not intended for children under 13 years old. We do not knowingly collect data from minors. If a parent or guardian believes that their child has provided us with personal information, they should contact us immediately for data removal.
International Data Transfers:
As we operate globally, some data may be processed on secure servers in various jurisdictions. If you are located in the EU, your data may be transferred outside of the European Economic Area (EEA) in compliance with GDPR regulations.
Updates to this Privacy Policy:
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, with the “Last Updated” date reflecting modifications.
Users will be notified of significant changes via in-app notifications or email.
Contact Us:
If you have any questions regarding this Privacy Policy or how your data is handled, please contact us at:
By using our VPN app, you acknowledge that you have read and understood this Privacy Policy.